Docs/Concepts/Overview
Core Concepts

How Decisio Works

A comprehensive overview of the Decisio platform architecture and how AI agents work together to optimize your business decisions.

Platform Architecture

Decisio is an AI-native decision intelligence platform built specifically for MSMEs. Unlike traditional BI tools that show you what happened, Decisio tells you what to do — and can even do it for you with your approval.

Data Layer

Your business data

AI Agents

Analyze & decide

Human Review

Approve decisions

Execution

Take action

The Five AI Agents

Decisio uses five specialized AI agents, each focused on a specific decision domain. They work independently but share insights to provide holistic recommendations.

Key Principles

1. Decisions, Not Dashboards

Traditional BI tools show you metrics and leave the interpretation to you. Decisio goes further — our agents analyze data, generate specific recommendations, and explain their reasoning. You get actionable decisions, not just charts.

2. Human-in-the-Loop

AI augments human decision-making, it doesn't replace it. Every recommendation comes with:

  • Clear explanation of the reasoning
  • Confidence score with uncertainty quantification
  • Expected impact (revenue, margin, risk)
  • Option to approve, modify, or reject

You control which decisions auto-execute and which require human review.

3. Continuous Learning

The platform learns from every decision. When you approve, reject, or modify recommendations, the AI incorporates this feedback to improve future suggestions. Models are retrained regularly based on actual outcomes.

4. Explainable AI

No black boxes. Every recommendation includes the factors that influenced it, the data points considered, and the trade-offs evaluated. You can always understand why the AI made a particular suggestion.

Data Flow

Data flows through Decisio in a continuous cycle:

  1. Ingest: Connect your data sources (Shopify, Zoho, CSV, etc.)
  2. Process: Data is cleaned, normalized, and enriched
  3. Analyze: AI agents analyze patterns and generate insights
  4. Decide: Specific recommendations are generated with explanations
  5. Review: Humans approve/modify high-impact decisions
  6. Execute: Approved decisions sync to your systems
  7. Learn: Outcomes feed back to improve models

Security & Privacy

Your data is yours. Decisio is designed with enterprise-grade security:

  • Data encrypted at rest and in transit
  • Tenant isolation — your data never mixes with others
  • SOC 2 Type II compliance
  • GDPR compliant with data residency options
  • Role-based access control