Understanding how Decisio balances AI automation with human oversight, and how to configure approval workflows that match your risk tolerance.
Philosophy
AI should augment human decision-making, not replace it. Decisio is designed with human oversight as a core principle:
- Transparency: Every decision includes full reasoning
- Control: You decide what auto-executes vs requires review
- Learning: Your feedback improves the AI over time
- Accountability: Clear audit trail for every decision
Approval Levels
Decisions are routed based on configurable policies that consider confidence, impact, and category:
Configuring Approval Policies
Approval policies are configured in Settings → Approval Workflows. You can create rules based on:
Impact Thresholds
Set monetary thresholds for automatic approval:
- Decisions under ₹X auto-approve
- Decisions between ₹X and ₹Y require standard review
- Decisions over ₹Y require manager approval
Confidence Thresholds
Route decisions based on AI confidence:
- Above 90%: Auto-approve (high confidence)
- 70-90%: Standard review
- Below 70%: Escalate to manager
Category Rules
Apply different policies to different product or decision categories:
- Strategic products always require review
- Routine categories can auto-approve
- New products require extra scrutiny
The Approval Queue
Decisions requiring review appear in the Approval Queue with:
- Decision summary: What the AI recommends
- Reasoning: Why this recommendation was made
- Impact forecast: Expected revenue/margin change
- Confidence: How certain the AI is
- Alternatives: Other options considered
- Context: Relevant data and history
Taking Action
For each decision in the queue, you can:
- Approve: Execute as recommended
- Modify & Approve: Adjust values before executing
- Reject: Decline with optional reason
- Defer: Hold for later review
- Escalate: Send to another team member
Learning from Feedback
Every action you take teaches the AI:
- Approvals: Reinforce similar recommendations
- Modifications: Learn your preferred adjustments
- Rejections: Avoid similar patterns in future
Over time, the AI learns your preferences and the approval queue becomes more accurate and requires less manual intervention.
Audit Trail
Every decision is logged with:
- Who approved/rejected
- When the action was taken
- What modifications were made
- The reasoning provided
This audit trail is essential for compliance, performance review, and understanding decision patterns over time.